Is someone not responding to you? Or are they responding but with pure vitriol and venom? Knowing how to respond to different personality types is critical in claims and litigation handling. In this episode of the podcast, they dive into the various personality types, with anecdotal evidence on how to deal with each of them. Tune in to hear war stories from their claims and litigation experience that convey some real, actionable takeaways in the event you come across some sticky situations. What do you think? Let us know! We want to hear from you!